Louella sent an email on October 29, 2013, to inform someone that a delivery from Ralf Lauren had been made [1] [5]. She was busy deep cleaning at El Brillo in 2010 and had only completed the 2nd floor, with a lot of laundry still to be done [2]. Louella was employed as a Chauffeur/Butler/House Manager for Jeffrey Epstein at his residence in Palm Beach, Florida, for approximately six months, starting in August or September 2004 [3]. She was expected to travel to New York with Renato on July 16, 2018, and would take the day before to prepare [4]. Louella was also mentioned in an email discussing travel arrangements to LSJ on Tuesday, which included Jen, E, Francis, and Irina [6]. She was considered to fly with Jeffrey Epstein to NY on Friday so she could be there with Janusz and Ofelia [6].