James, a certified support professional, was involved in various technical discussions and tasks, including checking the working order of an apartment, specifically Apt 2G, by April 10, 2018 [1]. He was also available to meet with Karyna Shuliak after 1PM on June 8, 2018, to address an issue with her email configuration [2]. James provided technical advice on using an Apple TV and an Apple 4K device, stating that the Apple 4K does not have a separate audio out [3] [6]. He was also involved in a discussion about upgrading a Macintosh receiver, with an estimated cost of $7500.00 plus shipping for the Macintosh MX122 [4]. Additionally, James was mentioned in an email discussing a WiFi plan, with his labor estimated at $800 for 8 hours of work [5]. James was referred to as a "Personal Genius" and his website was listed as http://personalgenius.co [1] [2] [3].