Francis was involved in planning and packing for hotel trips, and was tasked with creating a list of essentials to include in the food bag, such as muffins, butter spray, yogurt, granola, bananas, and sweetener [1] [2] [5]. On September 22, 2011, Francis sent an email to arrange a meeting time, signing off as "Francis" and using a Verizon Wireless BlackBerry [3]. Francis was also connected with Lesley Grof and Jeffrey through Masha Drokova, who described Francis as her friend and portfolio founder, and helped arrange a meeting between them in 2018 [4]. In 2012, Francis had planned two trips, one from October 4-8 and another from October 12-14, and was given time off by Jeffrey [6]. Francis used the email address [email protected] [4].