EFTA02221180

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To: Cc: From: Natalia Molotkova Sent: lag9/7/2017 4:50:10 PM Subject: Burak Title: Amcrican Express ® OK Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Thanks s is going to be a hard on for Bella to track when that Amex bill comes in! She may want to speak to you for guidance . Sent from my iPhone On Sep 7, 2017, at 12:20 PM, Natalia Molotkova wrote: Yes, once business ticket is issued, tomorrow, will refund, and reimburse refund fee plus points. we do value Mr. Epstein's business. And your HARD work. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST No way? Totally not customer friendly. I have passed along to to be sure to use the ticket number you gave me to check in and only that number. I suggested she go early to airport also. Sent from my iPhone EFTA_R1_00957573 EFTA02221180 On Sep 7, 2017, at 12:10 PM, Natalia Molotkova ‹> wrote: Yes, please, I was so pissed, I told them that is why I left Russia, they just not customer friendly company, at all. They put suspend status on one of the legs of the ticket and will open it tomorrow, when it is too late to void, to refund it. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Flours: Mon through Friday 9AM-530PM EST Sorry. I know answer is coach... not biz. Re read ! Too much going on ! Sent from my iPhone On Sep 7, 2017, at 12:02 PM, Natalia Molotko