EFTA02586592

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From: Jermaine Ruan < Sent: Thursday, October 5, 2017 11:44 PM To: Kahn Richard; E. jeffrey Cc: de Jongh Cecile; Jeanne; Wallace Daphne; Rodriquez Ann Subject: update Good Evening All I have requested another VIVA network modem device for STC to restore intern=t to STC until Broadband VI is online. I am working with Earl on this since=he has already given one to us. I am not sure how many can be given out per=account. Please keep in mind LSJ and STC account is tied as one and I would=rather allow Earl to handle the logistics. If he is able, I will to meet hi= to get the device tomorrow. Also, we no longer have a network document center (the Ricoh) it needs new t=ner pumps. It is breaking down faster than I can repair it. I suggest that w= look into the Spencley machine. If they are not ready because of the storm=, then may I suggest that we use the NY vendor since we have containers bei=g loaded to arrive in the VI. Regards Jruan Good evening boss STC Internet status: Per Liston, who was in a meeting with the manager of Broadband VI concerning=the delay in the activation of our service. He reported the following: The IP control server (this server registers new public static addresses to n=w customers) was in the process of being moved. This part of their system i= being moved from the Crown Bay site to the Estate Ross site. It was suppos= to be done by 12:00 pm but when Liston checked in, it was still not online= He will check with them in the m