EFTA02248169

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To: Lesley Gro Cc: Rich Kahn From: Daphne Wallace Sent Thur 6/14/2018 11:32:19 AM Subject Re: NGS visit Greetings L, Perfect, unfortunately everything is going as we feared it would. No generators, no explanation and probably no refund. On Thu, Jun 14, 2018, 7:29 AM Lesley Groff a wrote: Morning! I was told Tammy will definitely be in the office today. Jared says he will go over the books with her and discuss the refund. FYI- Tammy only works on Wednesday's and Thursday's. .. and I can tell. The office is a wreck. This being said, Tammy was in the office last Friday when Boscoe's fr iend went in because she knew she would be out yesterday (wed) for a medical procedure (am unclear if it was for her or husband or kid or who). But she will be in today. Rich, I told Jared directly you would call to discuss. If you need me to make a call I certainly can. They don't know my number and would answer I think! Jared was in Waterbury delivering a generator when I arrived. He said he had a 3pm meeting as well. I spoke with Brian (who looked to be about 22-24 years old). He was very nice and clearly worked in the garage. It was interesting because when I pulled up and snapped a picture he came out of the warehouse side to have a look at me in my car. By the time I pulled into the actual driveway and put on my blazer he was at the front door and opened it up for me. Chivalry? Or hiding something? Not sure but I know my visit surprised him. He claimed to kno